Cancellation Policy

1. Introduction

This policy sets out the terms and conditions under which you can cancel reservations or registrations for activities through our application. Our goal is to provide clarity and predictability for our users, ensuring a fair and satisfactory experience for everyone.

2. General Cancellation Conditions

Each activity or facility offered through the app has a specific cancellation policy that is available for review on the activity details page prior to the purchase process. We encourage you to carefully review this information to understand the conditions applicable to your reservation.

3. Cancellations by the User

4. Cancellations by the City Council

5. Modifications by the User

6. Contact